Last updated: August 13, 2026
Email gabriel@getgothere.app
GoThere is run by a small team, so replies usually take one to two working days. Please include your device and app version if you are reporting a bug.
Open the app menu and choose to delete your account. This removes your profile, your authentication credentials, and any documents you uploaded. If you cannot access the app, email us from the address on the account and we will do it for you.
Email us from your account address and ask for an export.
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Subscriptions and purchases are billed by Apple or Google, not by us, so cancellations and refunds go through them. On iPhone, use Settings, then your Apple Account, then Subscriptions. On Android, use the Play Store, then Payments and subscriptions. We cannot issue refunds on their behalf, but tell us if something went wrong and we will help you sort it out.
We check it against official government sources and record the date the rules were last verified. It is still informational only, not legal advice, and rules change. Confirm with the relevant consulate or a qualified lawyer before you act. See our Terms of Service.
Please tell us. Include the country, the screen, and a link to the official source if you have one. Corrections like this are genuinely useful and we act on them.
Coverage varies by feature and grows over time. The citizenship-by-descent checker currently covers Ireland and Canada, with Italy, Poland, Germany, Portugal and the UK in progress. Where a country is not yet supported, the app says so rather than guessing.
Yes. We publish a citizenship-by-descent tool for AI assistants at
https://getgothere.app/mcp. It never asks for names and stores nothing.
Email gabriel@getgothere.app with "security" in the subject line. Please give us a reasonable chance to fix an issue before disclosing it publicly.