Delete Your Account

Last updated: August 23, 2026

Apps: GoThere: Relocation Guide (Android, com.gothere.app) and GoThere: Move Abroad Guide (iOS)
Developer: GoThere Apps

You can delete your GoThere account and the data attached to it at any time. There are two ways to do it, and both remove the same things.

Option 1 — Delete from inside the app

This is the fastest route and it takes effect immediately.

  1. Open the GoThere app and make sure you are signed in.
  2. On the home screen, open the menu in the top corner.
  3. Choose Delete Account, shown in red near the bottom of the menu.
  4. Confirm in the dialog that appears. You may be asked to sign in again first, as a security check.

Once you confirm, your account and all its data are deleted and you are signed out. This cannot be undone.

The option only appears when you are signed in to an account. If you are using guest mode there is no account to delete, see below.

Option 2 — Ask us to delete it

If you no longer have the app installed, or you would rather we did it, email gabriel@getgothere.app from the address your account is registered to, with the subject Delete my account.

Sending from the registered address is how we confirm the request is really yours. We action these within 30 days, and in practice much sooner. We will email you to confirm when it is done.

What gets deleted

Data What happens
Your account profile Deleted permanently
Your sign-in credentials Deleted permanently from Firebase Authentication
Your tasks, calendar events and destination preferences Deleted permanently
Documents you uploaded Deleted permanently from Firebase Storage
Any purchase or subscription you made Held by Google Play or Apple, not by us. Manage or cancel it in your store account.
Newsletter subscription Separate from your account. Use the unsubscribe link in any newsletter, or ask us.

How long it takes

Deleting from inside the app removes your account straight away. Email requests are completed within 30 days of us receiving them.

We keep no backup copy of a deleted account beyond the routine backup rotation of our hosting provider, which cycles out within 30 days.

Using GoThere without an account

GoThere has a guest mode. If you use the app as a guest, your data stays on your device and is never uploaded, so there is no account to delete. Uninstalling the app removes it.

Questions

Email gabriel@getgothere.app. Our full privacy policy is at getgothere.app/privacy.html.

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